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  Products




2000px-Avaya_Logo

Curve has gold partnership with Avaya Inc. which is an American multinational that provides team engagement and business communication solutions for customer. It currently services organizations at over 1 million customer locations worldwide. With Avaya, organizations can improve customer experience and contact center agent efficiency by adding powerful, affordable and multi-channel functionality for voice, email, web chat, SMS, and fax to your contact.
Some of the Avaya Solutions are as follows:

UNIFIED COMMUNICATIONS AND COLLABORATION
Platform and Infrastructure
Video and Conferencing
Communication and Messaging

CUSTOMER EXPERIENCE MANAGEMENT
Assisted Experience Management
Automated Experience Management

CLOUD
Cloud Services
Private Cloud
Hosted Cloud for Service Providers

NETWORKING
Software Networking
Ethernet Switches
Access Control
Network Management

 
 

 

Blue-Mena-Group-600px-logo

Blue Mena Group is the leading customer service ecosystem specialist in Middle East and North Africa. Established in Tecom’s ICT cluster, Dubai Internet City, in 2008, Blue Mena Group was founded by Riadh Boukhris, president of Altitude Software Mena (the leading independent contact center vendor for unified interaction solutions).
 

Altitude Software

Altitude helps companies engage customers and deliver great service with unified customer interaction management solutions for customer-centric companies.
Altitude delivers worldwide the Altitude uCI (Unified Customer Interaction), a robust, modular, customer interaction management software platform. It handles all interactions and unifies all touch points throughout the organization in an open, platform-independent solution, based on standards.
Altitude unified customer interaction solutions leverage existing technology investments in the contact center, adding value – without disruption – across a wide range of business situations. Altitude uCI contact center solutions are being used by over 300,000 people in 1100 organizations in 80 countries, to manage enterprise functions like customer care, telemarketing, telesales, collections, help desks, surveys and etc. for customer-centric companies.
 
 
 

Extreme Networks

Extreme Networks delivers software-driven networking solutions that help IT departments everywhere deliver the ultimate business outcome: stronger connections with customers, partners and employees. Wired to wireless, desktop to data center, we ‘go to the extreme’ for our 20,000+ customers in more than 80 countries, delivering 100% in-sourced support to organizations large and small.

List of products are as follows:

  • Business Analytics
  • Software Defined Networking
  • Switching, Mobility and BYOD
  • Unified Management & Security
  • Data Center/High-Performance Computing







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