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At A Glance

A leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. We are building on an established heritage of innovation and entrepreneurial spirit with 2,200 employees worldwide and headquarters near Paris.



The Alcatel-Lucent Enterprise solutions are designed and developed to help enterprise organizations make the shift from proprietary technologies to industry standards, such as IP and SIP, and shift to cloud-based architectures. They are designed to help organizations embrace new communication standards that demand multimedia and mobility to enhance the user experience, at a lower, total cost of ownership.

Communications Platforms

All communications platforms are designed to help enterprises transform to IP and SIP technologies, enhancing the user experience and lowering the total cost of ownership. The portfolio includes: OpenTouch™ Suite for SMBs and OpenTouch Suite for Mid and Large Enterprises.

Communications Devices

With the increasing need for mobility and the changing work styles of employees, a wide range of phones including desk phones, mobile phones for Digital Enhanced Cordless Telecommunications (DECT) and Wi-Fi technologies is offered. We also delivered the first smart desk phone – the My IC Phone – which encompasses in one device a unique combination of capabilities found in smart phones and desk phones and includes an application pod. Video end-points are also available, either for point-to-point communications or for meeting rooms.

Communications Applications

A comprehensive suite of Unified Communications and Collaboration solutions to enhance employee productivity and foster teamwork including simultaneous support for multiple parties, multiple media and multiple devices. My Instant Communicator can be deployed on a wide range of devices delivering a seamless user experience on PCs, tablets, desk phones and mobile phones such as iPhone, Blackberry or Android phones. A complete offer for visual collaboration and visual broadcasting complement the portfolio, thus easily and cost effectively enabling multimedia conversations.

Cloud Solutions

Platforms and applications are available as a product or as a service. Our company offers three versions of the OpenTouch™ Suite for Enterprise Cloud (OTEC), Rainbow and Network On Demand (NoD).

Network Infrastructure

Our network infrastructure portfolio enables a high-quality end-user experience for delivery of real-time applications while reducing complexity for IT and network managers. The portfolio consists of a full line of wired and wireless LAN switches, access routers, BYOD network services and network management applications targeted at campus core, access, data centers and managed services environments.

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